The Occupancy Check feature can be used to report any incorrect occupancy data that RateManager is showing. If you notice that the occupancy rate that you see on RateManager does not match with the actual occupancy rate at your property, please report this by following these steps:
1. Go to Account > Settings > Settings > Occupancy Check
2. Fill out the correct occupancy for the dates that are showing incorrect occupancy rate
3. Click on the button at the bottom "Submit new data"